To whitelist an email in Outlook, you can add the sender’s email address or domain to your Safe Senders list. This prevents emails from that address from being mistakenly marked as junk. The process varies slightly depending on whether you’re using the classic Outlook or the new Outlook for Windows, or Outlook on the web. [1, 2, 3]
For the new Outlook for Windows or Outlook on the web:
- Open Settings: Go to Settings > Mail > Junk email.
- Navigate to Safe senders and domains: Find and select the Safe senders and domains tab.
- Add a safe sender: Click + Add safe sender and enter the email address or domain.
- Save Changes: Click OK and then Save. [2]
For the classic Outlook:
- Open Junk Email Options: Go to Home tab, click Junk (or Block Sender), then select Junk Email Options. [1, 4, 5]
- Navigate to Safe Senders tab: Click on the Safe Senders tab. [1]
- Add a safe sender: Click Add, enter the email address or domain, and click OK. [1, 2, 4, 6]
- Save Changes: Click OK. [2, 6]
Alternatively, you can also add an email address to your Safe Senders list by: [1, 7]
Important Notes:
- If you are using Outlook on the web with an organization, you may need to contact your admin for organization-wide whitelisting. [11]
- In the classic Outlook, you can also choose to automatically add people you email to your Safe Senders list by checking the box “Automatically add people I e-mail to the Safe Senders List”. [2]
- To prevent your contacts from automatically being added to the Safe Senders list in the new Outlook, uncheck the box “Trust email from my contacts” under Settings > Mail > Junk email > Security options. [2]
This video demonstrates how to add a safe sender to your Outlook account: https://www.youtube.com/watch?v=XYArVrWOxmM
AI responses may include mistakes.
[1] https://www.dataprise.com/resources/blog/whitelist-email-office-365/
[4] https://www.youtube.com/watch?v=B48RKeIqyH0
[5] https://www.youtube.com/watch?v=jbmQewnbpYM
[6] https://instantly.ai/blog/how-to-whitelist-an-email/
[7] https://betterstack.com/community/questions/how-to-whitelist-email-address-outlook/
[8] https://www.youtube.com/watch?v=xLs_4CIBx2s
[9] https://learn.microsoft.com/en-us/answers/questions/5234464/how-to-whitelist-an-email